At HP Homecare, we understand the significance of continuity of care for our clients. As a leading provider of homecare services, we have been serving individuals in need of private nursing and home care across London for over 20 years. Building strong professional relationships with our clients is at the centre of providing exceptional, customised, private nursing and private care in the comfort of their own homes.
The success of high-quality homecare is about personalising the service to meet specific needs. Each client has unique needs and preferences, and it is our responsibility to understand and fulfil them through a multi-disciplinary approach. This showcases our commitment to providing tailored care services that cater to the needs of every client we serve.
Continuity of care is established through trust and a strong relationship over time, and the importance of having the same care team work with our clients on a consistent basis. This enables our care team to get to know their clients, understand their needs and preferences, and build a relationship based on trust and understanding.
Our Director of Homecare, Michele Jogee, and her team of professionally trained nurses and carers work closely with our clients to understand their needs and create bespoke care plans that are tailored to meet their specific requirements. This ensures that our clients receive care that is designed for their unique needs and that they can also develop a relationship with their care team.
We also recognise that continuity of care is crucial not only for our clients but also for their families. We collaborate with our clients’ families to involve them in the care planning process and to keep them informed about their loved one’s care. This helps to foster trust and understanding between our care team and our clients’ families, which is vital for providing the best possible care.
Our care team consists of hand-selected nurses and carers who we would trust to care for our own loved ones. With a minimum of two years of homecare experience, they are as proficient in administering medications and changing dressings as they are in daily care routines. We believe that this level of experience and proficiency is crucial for building strong relationships with our clients.
We also understand that continuity of care involves not only having the same care team work with our clients but also ensuring that they receive the same level of care. We ensure that all our nurses and carers are trained to the highest standards and are equipped with the knowledge and skills needed to provide the best possible care.
In conclusion, at HP Homecare, we appreciate the importance of continuity of care in building strong relationships with our clients. By personalising care plans to meet the specific needs of each individual and ensuring continuity of care, we strive to provide the best possible care for our clients.